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Client Experience Archives - Partners Coach by Guy Gage

Category: Business, Client Experience, Leadership

Your Noble Profession

Feb 3, 2024 | Business, Client Experience, Leadership

Your Business Did you know that you are actually in the stress reduction business? Your profession is often spoken of as rewarding and fulfilling, but hardly ever referred to as stress-reducing. But your work actually decreases stress—for your clients. The Research I...

Everyone Has Expectations

Jan 21, 2024 | Business, Client Experience

Unmet Expectations If there was a single frustration that managers face on a regular basis, it is that clients don’t submit their information for projects in a timely manner. As a result, projects are delayed, schedules are compressed and budgets are blown. And no one...

Positive Client Relations

Nov 19, 2023 | Business, Client Experience, Leadership

Gratifying Result Whenever you do what you’re trained to do, it’s nice to know that it was helpful and made a difference. For instance, it is always our hope that Partner-Pipeline training and coaching makes a difference in the lives of our clients. So you can imagine...

Such An Important Competency

Oct 29, 2023 | Business, Client Experience, Leadership

Important Competency No professional likes to have clients who don’t appreciate them or value their work. When there is friction or misunderstanding, the work becomes more difficult simply because of who the work is for. That’s why maintaining or restoring positive...